Hello ramrajone.i put again the Configuration on EMAIL :i use SMTP on configuration.Gmail is not working that won't connect wwith error messages or keep loop and nothing happening Failed to connect to ssl://smtp.gmail.com
i put a domain ( @[deleted]) email with smtp port 25 and test that seems to be good i have another problem now some Departement don't receive alerts i dont know why 2 department receive but the other no i tried a test email to the email of each members test OK. but no alert in their emails .Osticket become to be crazy and make me crazy also hhehehethank you man