Running v1.10.4 (035fd0a)
We have several different locations we work at, and to notify all of the management at each location, they are setup in "Organizations" by their email address.
When they place a ticket, it automatically adds everyone in that organization as a Collaborator. When I close/resolve the ticket, it sends an email to everyone in their Organization.
So is there a way, or a plugin that someone has made, that will allow it to also send the New Ticket Autoresponse to everyone that was added as a collaborator? Like I said, it works when I close the ticket, just not when the ticket is made.
The idea being that when one manager at a building puts in a work order, it emails all the managers at that building that a work order was placed.
Thanks in advance!