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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Hi, Our osticket system was set up to be hosted locally and I would like to move away from that. How do I do that and migrate my tickets?


  • Where do you want your osTicket to be hosted?

    If you want to move it to a web host then you would back up the site files, and then the database.
    You upload the site files to the new host.
    You would upload and import the DB back up into the new host.

    [note: tools by host vary and since you haven't told use what the new host has for utilities and tools I can't really be more specific than that.]

    If you are looking to migrate your tickets/users/data to cloud hosted solution then you would need to talk to them about that. 

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