osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Added a new Field to my Ticket using this thread, the field shows up an dis marked required, like we wanted it. But When you fill out a ticket and submit the systems send a log to me saying:
DB Error #1054
[INSERT INTO ost1_ticket SET created=NOW() ,lastmessage= NOW() ,ticketID=132454 ,dept_id=1 ,topic_id=1 ,priority_id=2 ,email@example.com' ,company='frank' ,name='Gaming' ,subject='help' ,phone="9095356736" ,phone_ext='' ,ip_address='188.8.131.52' ,source='Web']
Unknown column 'company' in 'field list'http://www.cv-helpdesk.com/support/open.php
To me it seems I missed adding the column 'company' to 'field list'
Where is this? Is it in MySQL DB? I am guessing so cause it is a DB error. If so how do I go about adding this column to the field list?
If you need any information please let me know.
This is the thread I followed:http://osticket.com/forums/showthread.php?p=37940#post37940
Thanks in advance.