Hello,
I moved our system to 1.7 but there's one thing I can't figure out.
I am trying to add the TOPIC to the open and closed ticket list, and even tried this http://osticket.com/forums/showthread.php?t=6182(http://osticket.com/forums/showthread.php?t=6182) but it's not helping. Can anybody give me a hint please?
It KINDA works, but here's the issue, if I do it exactly as it is I get an error message saying:
Unknown column 'topic.topic' in 'field list'
If I use ticket.topic_id in the first alteration as per mod above, and on the last alteration u use instead of just , I get the topic ID number, but I don't know what to do to make it show the name of the help topic....
I and not a php programmer... but since I did VB I can follow it...
Thank you very much!