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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Signatures are too short

In Germany we have to have our signature with every email. this has to include VAT number, Registration number, contact details etc.

Unfortunately, osTicket has a maximum signature length, which makes this impossible and therefore useless for Germany.

Please change the limit. Thanks


  • You can actually change that very easily by modifying the column type in MySQL. Something like this:

    ALTER TABLE ost_staff MODIFY COLUMN signature blob;
  • Thank You

    that works.

    I'd suggest allowing the signature to be longer from stock.
    Don't see a reason why it should be this short.
  • Default Setting

    I too find the signature too short by default. Set the database creation to blob.
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