Guys
We know we can enter the date range to search from the ticket when they were opened, but would like the option to search when closed.
What i ultimately want to do is have a tick box next to the search dates which says the Start Date and End Date search entries are the CLOSED date instead instead of the OPEN date range. So if box is checked the range entered is searching for closed date of the tickets and not the default of OPEN.
Can anyone help with this or actually done this...
Cheers