osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Print or export tickets with content - howto
Probably I am asking something stupid.
I want to get an overview at the end of the month for all Tickets (including the content of questions and our answers), so we can decide to make an invoice for some tickets/customers.
If I export tickets, I get a csv file with only the subject info.
But I need content of questions and answers also.
I looked for Reports module from http://sudobash.net/ostickets-reports/
But I am not sure 2 things. Does it work with osticket 1.7 and does it provide me the info I need?
Some advice would be realy great, because osticket is a great package!:)