Hi!
I have a request from the support team using osticket, which I first thought it was impossible, but maybe not.
What they want is to have the LAST LINE ONLY of the LAST POST REPLY (meaning not the whole last post reply, but just the last line of it), to appear in the open ticket list, as a new column.
The column I know how to do it, since I already saw a post regarding this, however how to get the information to put there (meaning, how to get the last like from the last post), I don't know how to do it. I am not a PHP programmer, but I've done Visual Basic, so I can follow some.
Thank you very much! We are willing to pay for the code if it works.