Hi,
I have an opencart website and osticket.
Try 1:
At first I tried to create ticket automatically when customer fills contact form. Though pop3/imap from osticket sends mail, it seems I had to add cron job.
Try 2:
This went too complex for me, then I thought of just redirecting contact url to "open new ticket" page of osticket. But then it changed the theme layout.
Try 3:
So I looked further and found cyberde soap, copied the (code )and pasted. but it just shows (/prints) copied code.
This is my first step for testing purpose. I expected some form like page and thought if it happens then I can add username and password, etc afterwards. Kindly note that I am very new here (=total noob) and keen to learn. am I missing something, should I add like <?php or something. There is no clear guide for beginners, so can anyone help me out how to add this piece of code into PHP page? (contact.tpl of opencart)
I believe to look for simplest way in any problems. I still think "Try 2" is simplest. What should I do?