Hello, first wanted to ask forgiveness for my bad English.
I'm modifying the Osticket here where I work to adapt to another segment that is not related to information technology (it) sectors.
I'm translating the system to Portuguese of Brazil, and a small problem:
When a client opens a call for the phone field and ext, tried to adjust these two fields to be compatible with the rules of Brazil's phone, for example:
Our phone numbers are: (xx) xxxx-xxxx
In Ext, I would need to change the field to be a cell phone number, with the same pattern of the phone, (xx) xxxx-xxxx
In the field ext I can't type a (-) or any symbol, if I do this me returns an error message.
I tried to change to let the Brazilian standard for phone and I did not find the function that formats the text in the fields phone and Ext.
Someone is willing to help me?
Thank you: