If you saw my desktop app for 1.6, I have now updated the app to work with 1.7 Needed to handle cookies and work with that new CSRF token thing.
Anyway, that thread is here http://osticket.com/forums/showthread.php?t=8357(http://osticket.com/forums/showthread.php?t=8357) I now have a functioning desktop app for both 1.6 and 1.7
Here's a link to the video again...same concept, same idea. I just updated some code.
http://youtu.be/-n3M0Zk-jaI(http://youtu.be/-n3M0Zk-jaI)
If you're interested in this app, let me know.