Eston on osticket administration console, in the section "Staff Panel", I am adding an email on the tab "Emails", there is a section that is "Mail Account (Optional)" in this section there are two lines that I like to know what standard values are set, those lines to fill are:
1) Fetch Frequency (Delay intervals in minutes)
2) Maximum Emails Per Fetch (Maximum per fetch emails to process.)
A hug and thanks
Ruben Arno