osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Would it be possible to add functionality to clone or copy an existing ticket?
For auditing purposes, we would like to create a ticket each time we touch a machine. Last night, I 'touched' more than 20 computers, and it would be *really* nice to clone a ticket for each machine, as opposed to opening 20 separate tickets, filling in certain information 20 times, etc.
You get the idea...
Thanks for a (so far) awesome product!