Hi,
I'm happy that help topic now have Parrent Topic, so we can categorize all the topic in Osticket.
But the problem appear when we have alot of help topic (I have them, almost 30 help topics). With that much help topic, I'm affraid that the user is confused choose which topic.
Can somebody MOD the topic selection in ticket form? may be it'll look like this.
thank you in advance,