I just upgraded from OSTicket 1.6 to 1.7. I had email polling working flawlessly on 1.6, but after the upgrade, polling now fails with the message:
osTicket requires PHP IMAP extension enabled for IMAP/POP3 email fetch to work!
Unfortunately, the IMAP extension is not available on my CentOS server and I'm not able to recompile a special version of PHP just to get it working.
The email accounts that are being polled are all on a Google Apps business account where POP is enabled. Piping is not an option for me.
So my question is if there's a way around this problem that I'm missing. I appear to be at a dead-end.
Many thanks in advance.
Cheers,
Steve