osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
i´m new (using osticket and with php), i´m recently inherited a cuztomization project of osticket.
I have a trouble with one of these chages, and when i can´t do it, ran for help.
the thing is:
I need add a new option, in order to show all the tickets and see like the next picture:
i don´t understand the reason to show all ticket but i need it.
i think these is in staff/ticket.inc but i don´t know how...
Ps. sorry i know that I have a horrible english, :o