osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
SLA per company (email domain)
at first a compliment to the developers of this great piece of software.
I was wondering if it would be possible to link SLA to companys. It would be great if the system could group requestors to companies by the mail domain and link companies to special SLA.
Is this possible or any mods already in place?