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Links not work

I have activated the option: "Clickable URLs". But when someone sends a link, on the receipt listed the following address:
http://
tickets.corpmore.com/scp/l.php?url=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DXZFm3F43XUk%26amp%3Bfeature%3Dyoutu.be&auth=31ce16384ccdd77fc8d1f39f06d0e616

Anyone have idea about this error?

thankz in advance.
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