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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[MOD] Reports 6.0 (Current version is 6.0.7)

The long requested ever absent Reports for osTicket Release 1.7:

Demo now online! I'll try to get some more data added to this as soon as I can.
http://reports6x.sudobash.net/scp
Username: demo_admin
Password: reportsDemo

Note regarding demo. The database for this will be restored every day so we don't get a bunch of crap loading up in it from anyone goofing around, etc. Also the staff table is restored every single minute, so don't bother making extra users, etc ;)

http://sudobash.net/osticket-reports-6-0-osticket-release-1-7/

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Comments

  • no download

    Hi,
    I have 'donated' and await my download link. Two days now...just saying?
  • hepkat63;40869 said:
    Hi,
    I have 'donated' and await my download link. Two days now...just saying?
    Your link was sent the same day you donated. It's in the email address supplied by paypal.

    Thanks,
    Scott
  • error

    Hi,
    I have uploaded all the files to /scp/ and all seems to display - except when I go to reports admin i get:
    Table 'localhost.REPORTS_TABLE' doesn't exist

    I followed your blog - and created an ost_reports table - so I am assuming this should actually now be called reports_table?

    Or should I have created a directory called reports and put it under scp - so /scp/reports and uploaded to there? Your blog says to do that , but your email said to /scp ?

    please advise.
  • this is what i get now:

    [SELECT 3d,graphWidth,graphHeight,resolution,viewable from REPORTS_TABLE LIMIT 1]

    Table 'localhost.REPORTS_TABLE' doesn't exist

    so, i add the line into main.inc.php

    then I can't logon at all - missing localhost.ost_reports table - even though it is there ?

    please advise.
  • Report Mod error

    When I open up the Reports panel, I get the following warning:

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /scp/reports.php:4) in /include/class.ostsession.php on line 40

    My line 40 in class.ostsession.php is:

    if ($_SERVER['HTTP_HOST']) { session_start(); }
    }

    I already logged out and logged back in. Is there something else I need to do to get the session to start properly?
  • I'm not sure what email address you two are both coming from. Have you both been helped through your problem? If not you should have my direct email address in the link I sent you regarding the original download.

    Also, for anyone interested we are now on revision 6.0.6.

    Thanks all!
  • need your mod but paypal refused my donation (country issue - ID). Can I just transferred a donation directly to your paypal account?

    TIA,
    Darmawan
  • dudidam;41745 said:
    need your mod but paypal refused my donation (country issue - ID). Can I just transferred a donation directly to your paypal account?

    TIA,
    Darmawan
    Hi Darmawan,

    I'm sorry that I'm just now seeing this post. Have we already discussed this since you had this problem or did you still need help?

    Feel free to email me any further correspondance at scott (dot) m (dot) rowley (at) gmail.com

    Thanks,
    Scott
  • scottro;42117 said:
    Hi Darmawan,

    I'm sorry that I'm just now seeing this post. Have we already discussed this since you had this problem or did you still need help?

    Feel free to email me any further correspondance at scott (dot) m (dot) rowley (at) gmail.com

    Thanks,
    Scott
    Thanks Scott. It's done. :)
  • scottro hello, I was watching the mod I think, is very good congratulations.

    would be interested to have it but we would need to know if you have any study reporting the time spent with each client from one period of time, for example you can have the following data
    customer, date, ticket number, time spent, ticket status?

    I agradeze your comments
  • hi scot i would like to add your code for reports, i still can donate with paypal? 
    are you still here ? 

    thanks 
  • your code works with 1.9.4 osticket?
This discussion has been closed.