Hello,
I want to know how to copy OSticket to FAQ and knowledge base directly.
Can I add some button like zendesk button as" copy to FAQ and knowledge base"
And I want to know how to set the OSticket system show related search result in knowledge base when customer submit a new ticket.
e.g. when customer type the words in the tittle input box, below tittle input box it will auto show the related knowledge base.
Thanks for all.