osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Person that raises the ticket - only one that can close that ticket
Hi OSTicket Guru's
is it possible to limit ticket closing to the person that raises the ticket ?
I am using os ticket as an issue raising platform & we are raising issues but the other users are closing off tickets prematurely - ie not fixing the issue 100%.
I know we can re-open tickets - but I was just wondering if it was possible for internally created tickets that the person that raises it is the only one that can close it.
Great system though.