Can anyone offer any examples of an FAQ already setup. Trying to get my head around around how to use the Topics and the categories.
ESWBitto in another (topic) outlined:
"...Go to your Staff Panel and click on knowledgebase.
Then go to categories
This is like your top menu for which type of FAQ's you want to setup. I made one public and one private..."
But how do the topics fit into all this.
Anyone able to offer any direction here please?
Thanks, chris