osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Would an Android/IOS App front-end to osticket be of interest?
I'm thinking about having my application dev guy write an app version front-end for osticket for logging tickets. If we do it, the app would work on Android and IOS devices and maybe other platforms (we use a cross compiling tool to build them).
We have already built apps that do data capture and form submission for our own web based product and I don't think it would be too hard to do this. I've very recently installed OS ticket for our company and it's pretty impressive and I feel that I'd like to contribute something back to the community (but our app would never be open source).
I'm trying to figure out how to make the economics of it work as there will be some real cost to doing this as my app developer is not an employee. Would it be OK if we charged maybe a dollar or two for it to recover the investment? Or would it *have* to be free? Maybe we do our own mini version of kickstarter for this project? Actually maybe we support new development for osticket this way? If there's another way to approach this, I'm completely open to suggestions.
I hope I don't offend anyone with what I've written here and I'm not wanting to subvert the opensource model, I'm just looking to find a smart way to contribute to the development cost. Please let me know if I've crossed the line with this post and I will edit/change/delete anything that needs it.
Assuming we get the economics of it figured out, we'd probably also need some help with the API piece as I can't seem to find any documentation about it.
Please let us know by posting your thoughts on this to the thread, so we can see if there would be support/interest in this.