Hello,
I have installed osTicket v1.7.0 on a cloud host with cPanel. (linux/PHP 5.3.26). The program is running very nicely.... good job!
I now want to install a posted mod, but it comes in the form of a script. I am not sure how or where to install the script from. I am finding conflicting information on google. I am hoping someone can give me some guidance on the proper way to do this. If it matters, I am trying to install the mod 'simple time spent on a ticket' by tpope
so far...
I have saved the script as Addtime_install.php at mydomain.com/helpdesk/. I then used a browser to the url, but it returns an immediate 'Website cannot display the page'. It doesnt appear to have done anything
The short instruction in the mod looks like I need to call it from a command line. But, I dont see a command line style program in cPanel.
Any help is appreciated
p.s. The table mods were easily done.