Hi,
It seems my original post has either disappeared or been deleted so will try again.
When I goto create a new ticket, there is no image just a black box with a cross in it. I have checked my php configuration and spoken to my hosting company, and GDLib is enabled.
URL
http://support.emoticonit.com/open.php(http://support.emoticonit.com/open.php)
Any ideas? :(
regards
Steve