osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Multiple tickets closed with one button (+ comment)
Is there a way to close multiple tickets with "one click" and add comment to that.
eg. I would likt to close 10 tickets, they will have same comment "contacted user, problem not there"
do I have to go into each ticket or can I do it somehow different?