osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
exchange 2010 email polling
I have setup osticket 1.9 on an ubuntu base. I have an exchange 2010 server with a mailbox setup with an associated AD account. I go to admin panel > emails tab > emails then click on the email address i created matching the exchange mailbox i created. I fill out the fields per my network and exchange settings as show in the attachment and i get a "can't login to server" message. I can go to OWA and log in with the same credentials and get in just fine. i switch the protocol to secure pop and get the error "TLS/SSL failure for (IP address) SSL negotiation failed. When i try imap, i get the error "Server disables LOGIN, no recognized SASL authenticator". this is all i have left to get my system fully up and going.