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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Account type "clients"


How can I do a customize an acount client??


  • I presume that you actually mean Users.

    To add fields to Users you go to: Admin panel -> Manage -> Forms -> Contact Information
  • Sorry my question is wrong, let me explain it, for example I need that a client (someone outside of my company) create a ticket but this client can´t see any agents or user or other tickets that doesn´t belongs to his...You as a client open a ticket and only can see your tickets made!!!...thanks
  • That is what user accounts are for.
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