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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Add Asset detail

Hi Os Ticket Team,

I am firstly appreciate the job you have done, the application was awesome.

Actually i looking feature requirement below mention, I hope this can be able to provide.

I have 200 computers asset where individual user can raise ticket request, on same 200 computers information need to be updated individual user account in user interface ?

Please can you help me to short this issue.

Comments

  • Add a custom field?
    Or maybe a custom list?

    Admin panel -> Mange -> Forms or Lists
  • Actually I need a specific asset record on every user account with the respective asset detail.

    How to update individual asset record to visible in enduser /front-end user account.

    Please help me.
  • Add the field.
    Make it required.
    Tell people that already have accounts to update their profile.
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