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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

SLA Plan Reporting

Hi Guys,

I can run the "Advanced Ticket Search" on Priority levels which is great.

Can I run reports on the SLA plan anywhere to determine overdue tickets associated with each SLA plan ?

Comments

  • osTicket doesn't really have report capability, so No.

    forum member @Scottro wrote a reporting mod though.  It's available on his website sudobash.net
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