osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Install osTicket into root directory instead of subfolder?
The installation instructions clearly state to create a subfolder and install osTicket into it.
But I have a customer who has installed it into his root directory.
Everything appears to be working, but he's just starting out.
I'm wondering whether or not this could affect some aspects of the system?
Does he need to at least configure is ROOT PATH in ost-config.php?