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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

in subject field i'm getting date need to change it to text format

In OS ticket  v1.9.12 ,

when user creates the ticket there is a option beside subject "  date"  as mention instead of text format 
so plz suggest me the code or procedure for changing the format    

Comments

  • I haven't the foggiest idea what you are talking about.  Perhaps if you provide a screen capture to high light what you are seeing?
  •  i had attached the file plz check , i know issue why it is coming . but i don't know how to modify .the script  



     
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  • It appears that you changed your Subject to a time field.

    Admin panel -> Manage -> Forms -> Ticket Details
  • yes i done and forget ..

    now it is resolved oly for ticket got it from mail . what abt  web portal ticket creation 

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  • Old tickets are not going to suddenly have a different subject...
    Unless you go into each ticket and edit the subject.
  • k thanx ntozier 
  • very welcome.
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