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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Automatically clean up open tickets..??

Is there a way I could automatically send one of my saved auto-responses and close all tickets that don't have a response within the last two weeks, for example?

Comments

  • There is no option to do this at this time.
    There are some old mods that did something similar, but they are for older versions.
    I have been working on a solution, but got stuck on part of it and have to revisit it when I get a chance.
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