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Cron Issue On Synology Rackstation
Our Company recently installed the OSTicket that comes as a package for the synology rackstation. When we turn on the auto cron for emails in osticket admin panel it works fine. However we want to use the email on submission creates the ticket to use the help desk. I tried to use the task scheduler built in to the synology box, but I feel like i am not using the correct .php file to execute this. On our OST admin panel we have the api key created and put that and the url in the rcron.php. I tried running the task using the rcron.php and cron.php with not luck.