osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Unfortunately the time has come for me to bid farewell to OSTickets. I still think it is a great platform with lots of potential but with the lack luster development and number of issues that have been left unresolved since its last release of August, 19th, 2015 (coming up on a year), I have to move to a platform that is a bit more robust, has better reporting features, and most importantly has issues fixed in a reasonable amount of time. Special thanx to the mods here who do a great job at supporting the product and have assisted me in the past.