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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

required field missing => ticket close should not be possible

Hi,

if requried fields are missing, it should not be possible to close a ticket. This feature should be possible to set in the admin area.

(This ruins some statistics :-) )

What do you think?

Simon

 

Comments

  • Nobody interested in this?
  • I know this is old, but this is still a suggestion I upvote!
  • This is an old thread Nov 2014 and this is already a feature in osTicket (or will be when 1.10 is released).
    Killing zombie thread with a head shot.
    Closing old thread.
This discussion has been closed.