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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Organization on ticket

I am not seeing the company/organization name appear on the ticket details. How do i get this to show?

Comments

  • Company/Organization are not ticket details.  They are User details.  You would click on the User and then Click on Organization to see it.
  • I understand that, however I have a trial going on for the hosted osticket and that shows the organiztion for every ticket on the ticket details. Not sure why the hosted version is different than what';s available to others?

    Also, is there a way to make the organization name appear via some customization?
  • You would have to asked hosted support that question. 
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