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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Bug: Require Client Login

As a new user I am working my way through the various settings.

In "Knowledge Base Settings and Options" I tried to tick 'Require client login' and get the error message: The knowledge base cannot be restricted unless client registration is enabled.

The client login setting is set to 'Private' which means that registration is by agent setup but a login IS required.

If I change the setting to Public then there is no error.

A work-round is to set it to Public, change the option and then put it back to Private.


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