Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Bug: Require Client Login

As a new user I am working my way through the various settings.

In "Knowledge Base Settings and Options" I tried to tick 'Require client login' and get the error message: The knowledge base cannot be restricted unless client registration is enabled.

The client login setting is set to 'Private' which means that registration is by agent setup but a login IS required.

If I change the setting to Public then there is no error.

A work-round is to set it to Public, change the option and then put it back to Private.

Comments

Sign In or Register to comment.