osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Adding Department and Help Topic Column to Tickets Page
There used to be clear and concise instructions during the 1.6 days in 2012-2013 on how to add new columns in the tickets such as Department and Help Topic.
Has anyone successfully added a column on 1.9.xx? I have attached a picture of our old 1.6 page to display how we had multiple columns added. If anyone can show us how to do this for 1.9, it would be a huge help.
You can see how we added Help Topic and Department below when we used 1.6. We need to do this for 1.9 now since we upgraded. Thanks.