osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Add name of agent who created the ticket
I am wondering if anyone out there has found a way to add the Agent's Name to the New Ticket Alert email template in OSTicket? I have looked online but all I have been able to find is this link that doesn't give much hope: https://github.com/osTicket/osTicket/issues/458
Any help/ideas would be appreciated. Thanks!