osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
ist it possible to directly close a ticket while i am creating one?
I create a ticket "New Ticket" and fill in all infos i need but i don't want do create it to an open ticket, i want to close it directly.
Example: A user had a problem and i fixed it cause it didn't take time and i did it right away. Then i just want to create this ticket but don't want to have it opened and closed again.