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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrade v1.9.14 to v1.10-rc.3

Hey folks,

is it recommended to Upgrade? And how stable is the rc.3? Can i directly upgrade from this version and does it works like a normal Update described in http://osticket.com/wiki/Upgrade_and_migration ? Do i need the update script described in the link?

Thanks for your reply!

Comments

  • Q: is it recommended to Upgrade?
    A: It is always recommended to upgrade from any version to a STABLE release.  It is not generally recommended to upgrade from a STABLE to a RELEASE CANDIDATE.

    Q: And how stable is the rc.3?
    A: I'm not sure how you would want us to answer that.  Compared to RC2 its very stable.  Compared to a stable version it is not.  It is a release candidate (Beta) for a reason.

    Q: Can i directly upgrade from this version and does it works like a normal Update described in http://osticket.com/wiki/Upgrade_and_migration ?
    A: It would be like performing a normal upgrade.  I would recommend the following (dated) article for the basics: http://www.tmib.net/upgrading-osticket-1812-current-19rc

    Q: Do i need the update script described in the link?
    A: If the upgrade script is required it will run automatically when you log in after installing the new code.  I'm not sure about 1.9.14 to 1.10rc3 because I haven't gone from that version to that version.  But my 1.9.7 to 1.10rc2 performed some upgrade script stuff.
  • Thank you ntozier for you reply. Do you know when the STABLE version auf 1.10 will be released? I would love to work with the new feature "tasks" but in a productive environment i'm a litte bit shy to upgrade…
  • Q: Do you know when the STABLE version auf 1.10 will be released?
    A: When the devs decide that it is done and stable enough to be released as stable.  I know that's not a particularly helpful answer, but it's really the only response that your going to get to that question.
  • Upgrade was very easy just copy all the new files overwriting and follow the instructions of the upgrade guide. All worked since yet very well.
  • Glad to hear it. :)
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