Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Changing User email address

I cannot find an option to change a user's email address.  Have I missed it or there is indeed no way to change it?

Looking at the actual database, I cannot see any reason for this restriction.

I directly changed an email address in the database and everything still seems to work normally for that account.

While it may be rare, I would have thought an ability to make such a change would be useful.

Comments

  • Using latest 1.9.14
  • Go to the User Directory.
    Click on the person.
    Click on the person again.
    Edit the email address field.
    Click Update User.

    Although I probably would have just changed it in the database personally.

  • Got it.

    Still getting used to the structure of the data and the implementation style.

    I expected the ability to make this change to be in Manage Account rather than hidden behind an unnamed link.

    Thanks for the quick response.
  • Very welcome. :)
Sign In or Register to comment.