Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

active directory and groups

Hi,
it is possible to exploit an automatic routing, such that the ticket is attributed directly to a certain AD groups?

Thanks

Comments

  • *blink blink*  Huh?
  • Sorry,
    after installing the plugin LDAP , I wondered if it was possible to use the Active Directory groups to route the ticket to a particular agent after their creation.
  • This is not a feature of osTicket or the Authentication: LDAP and Active Directory plugin at this time.
Sign In or Register to comment.