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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

active directory and groups

it is possible to exploit an automatic routing, such that the ticket is attributed directly to a certain AD groups?



  • *blink blink*  Huh?
  • Sorry,
    after installing the plugin LDAP , I wondered if it was possible to use the Active Directory groups to route the ticket to a particular agent after their creation.
  • This is not a feature of osTicket or the Authentication: LDAP and Active Directory plugin at this time.
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