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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Respond to multiple email addresses

Hello.

Is it possible to configure osTicket to receive tickets to more than one email address? I have international clients and I would like to provide the emails support@mycompany.com and soporte@mycompany.com for English and Spanish. 

If it's not possible with v1.9, will it be possible with v1.10?

In any case, would you recommend to upgrade to v1.10-RC.2 on a production site or should we rather wait until the upgrade is released?

Thanks for your help!
David


Comments

  • Q: Is it possible to configure osTicket to receive tickets to more than one email address?
    A: Yes.

    Q: In any case, would you recommend to upgrade to v1.10-RC.2 on a
    production site or should we rather wait until the upgrade is released?
    A: I would NEVER recommend that anyone run Beta software in a production environment.  I especially would not recommend the buggy 1.10rc2.
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