osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I am trying to remove agents from my helpdesk, however I get the error "Unknown action - get technical help." I was running v1.9.9-1gbe2f138, but upgraded to 1.9.14. I get this error when I try locking or deleting both local and AD users.