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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to delete a Custom List

We recently created a new custom list and have not used it in any forms yet.

However, we are unable to delete the custom list now. the error message says

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Unable to delete selected custom list — they may be in use on a custom form
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how to delete this custom list now
Server Information
osTicket Versionv1.9.14 —  Up to date
Web Server SoftwareApache/2.2.3 (CentOS)
MySQL Version5.0.77
PHP Version5.3.3





Comments

  • According to your error...
    Remove the custom list from (any and all of) your forms first.
    Then delete the list.
  • We have checked all forms and the new custom list is not used anywhere. But still it does not allow to delete.
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