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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Company Name of Ticket User / Feature Request

In the list of the assigned tickets it would be helpfull to add a column with the company name of the ticket user. So we can see / select how many tickets are open of this company. We have many tickets of different users but all from the same Company.

I think, this isn't possible to realize by the configuration settings?


  • Thank you for the suggestion. 

    This will be achievable with the forthcoming Custom Queues feature which last I heard was supposed to be coming out in the release after 1.10.
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